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Ethics: Professional Conduct

3 Hour CE Course

Average rating based on the following evaluation questions:

  1. The presentation of the subject was clear and to the point.
  2. Content was interesting to me.
  3. I gained new knowledge.
  4. The materials held my attention.
  5. I can use this information in my practice.
  6. This program met my personal expectations.
  7. Overall quality of course content and materials were excellent.

Enrollment Options

Fully Online Materials and Test

Contents: online manual; plus online multiple-choice test


Materials and Test Shipped to You

Contents: Manual and workbook with multiple-choice test shipped to you.



Standards of Practice provide massage therapists with clear, written expectations of professional conduct that can protect both the client and the practitioner and safeguard the therapeutic value of the relationship. This course reviews the NCBTMB Standards I and V in detail and helps you consider how they relate to your practice.

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Content Outline

Professional Conduct as Informed by the NCBTMB Standard I
1 hour
Professional Conduct as Informed by the NCBTMB Standard V 2 hours
Open-Book Test and Course Evaluation Form
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I usually take my ethics courses from your organization. This was the best ethics course I've taken. Thanks.

T. Hucks, LMT, NCTMB

I found your course a timely review of issues of importance to me as a massage therapist.

T. Smith, LMT, NCTMB

Very nice course. Taking this course did enlighten me in a few new ways, thereby being a very worthwhile learning experience. The wording was a bit tricky on 1 or 2 of the questions. However, it really made me reread & think my answer through. I enjoyed this online course & I will continue to take online education with The Institute for Intgrative Healthcare Studies!

S. Shafer, LMT

I appreciate the concise and comprehensive nature of the ethics courses. The online availability makes it easy for me to comply with the certification requirements in a timely manner, and gain powerful insight into the nature of our ethical codes, without taking too much time out of a busy schedule.

M. Piluras, LMT, NCTMB

Loved it! A good way to complete my ethics requirements right from my own computer.

J. Bracker, LMT

Course was well planned out - covered all of the needed issues for ethics in regard to client therapist behavior and boundaries.

N. Fiore, LMP

Very informative.

Lynn Vela, NCBTMB

The material was precise and to the point. Easy language to understand. Enjoyed the presentation of material.

Theresa Schroeder, NCBTMB

Excellent course - easy, didn't take too long. Quick and to the point! Thanks!

Theresa Hankins, RMP, NCBTMB

I loved the fact that this class was available online. The price was affordable and the information that I received was knowledgeable and made me take a closer look at myself, clients, and coworkers. Thanks so much for the material and information that was given.

Demetrica Donahue, LMT

I enjoyed this course very much. Although I know and recognize what ethics and professionalism are in the massage practice, I enjoyed the refresher. I found it very interesting and applicable, since lines can so easily be blurred in this profession. thank you very much!

Danielle DiLaura LMT

Good course, it read well and presented the information in an understandable manner. thank you!

Terri Sherman, LMT, NCBTMB, AMTA

Very interesting and thorough ethics course. Very beneficial for all massage therapists.

Sherry Lewis, LMP, NCBTMB

Thanks for your great course preparation, it is always so useful to review these pertinent attributes of boundaries and professionalism.

David Acheson, LMT, NCBTMB

The course has valuable information that will enhance any business and their employees to be true professionals.

Rhonda L. Folkestad, LMT

Even after practicing massage therapy for 10 years it was a great refresher and motivated me more to be the best I can be for the continuing years to come. Thank you!

Michelle Schweitzer, LMT, NCBTMB

Excellent and to the point!!

Fareedha Williams-Appah, LMP, NCBTMB, ABMP

Very easy to study and understand. The test was well written and easy to follow. I will definitely be taking more courses from here in the future!

Kayla Saunders, LMP

I really enjoy this type of study, I can complete it at my own pace and go over the material as much as I need, and the testing process is stress-free which allows for me to retain much more. such a pleasant experience.

Sarah Lorraine Grinslade, CMT, NCBTMB

A great course. I enjoyed reading this material even though it was not new information to me! I consider it to be a great refresher course.

Charlene Martz, LMT

I liked very much the way this course is presented; the material is clear and to the point, making the explanations easy to understand and apply in our practices. Thanks for providing this course int hsi format...Very convenient...At home...Non expensive and done with ease.

Ivelisse Perez, LMP, NCBTMB

The course was well written and easily understandable. It made continuing education requirements easy and affordable and pertinent to our profession.

Lorraine Galeotti, LMT, AMTA

Informative and some of the information was new and enlightening for my 23 years of MT practice...many thanks for the updates.

Marcia West, CMT, NCBTMB, AMTA

clear & concise. Thank you!

Robin Navarro, LMT, NCBTMB, AMTA

Great course. To the point and interesting. Efficient use of time in reviewing ethics.

Allyson Stone, LMP, NCBTMB

I appreciate the material because is didactic,easy to read and undertand and enjoyed and learned the course. Thanks you.

Jeannette Ruiz, NCBTMB

Glad to see information on dual relationships was included. The previous advice of "no dual relationships" doesn't work in a small town where everybody knows everybody.

Lynn Wehlau, CMT, NCBTMB

The material is very important for a healthy massage practice. As someone who has a strong moral compass, I appreciate the requirement.

Wendy Huff, RMT, NCBTMB

Very good and the examples were very helpful.

Kristen Thorne, LMT, NCBTMB

Very helpful refresher course! Direct and to the point!

Denise Buckner, LMP, ABMP

Great refresher.

Jung Han-Winter, CMT, LMT, NCBTMB

Another worthwhile course.

Paula Wolfe, LMP, NCBTMB, AMTA

It was a very good course!

Destiny Hulsey, LMP, ABMP

Thank you so much .Great information and great testing.

Pamala Martin-Jurek, LMT, LMP, NCBTMB

THe course was very easy to understand and provided useful information.

Ashley Jenkins, LMP

This course re-enforces what all therapists should know and incorporate in each day.

Cynthia Widick, LMT, ABMP

Excellent presentation of material - concise and well-organized.

Linda Loggins, LMT

Very informative section on Dual Relationships.

Elizabeth Dunbar, LMT

Good information- good refresher

Andria Valent, LMP, NCBTMB

I did learn some new information regarding transference. Thank you for keeping it fresh.

Sally Turco, LMT

Information was presented in a concise and clear manner. Thank you!

KerriJo Hunt, RMT

Good Information presented well!

Gary John Schambach, LMP, NCBTMB

Great Course! Thanks!

Fawn Cook, LMP

Good source of information.

Coni Hutchings, LMT, NCBTMB, ABMP

Information was straight forward.

Danielle A. Ungaro, LMT, NCBTMB, AMTA

Good examples.

Mark Parker, LMP

A great refresher course with more emphasis on the importance of maintaining a code of ethics.

Ruth Eaddy, LMT

The course was well organized and informative.

Deborah Schroeder, LMT, NCBTMB, ABMP

Very practical and informative

Arbutus Likens Carlisle, LMP, NCBTMB

Very good course, providing clear examples of ethical situations for reflection.

Lauren Nogrady, LMT, NCBTMB

An excellent refresher course. Thanks.

Susan Hoff, LMP, NCBTMB

very informative class.

Cathyrine Behrle, LMT, NCBTMB

This material had great examples of situations that may arise in my daily practice.

Hope Daniels, LMT, ABMP

Great material. thanks

Gisken Crawford, LMP

Great Course!

Lauren Minch, LMT, AMTA

Very informative!

Lesley Nottingham, LMT

Clear & concise

Kathy Lescak, LMP, LMT

Thank you for providing access to a course that was necessary to my continuing education. It was well put together and easy to understand.

Margaret Bansen, LMT, AMTA

I liked the use of examples of different behaviors and situations, that was helpful.

Thomas Camargo, LMT

Great course. Thanks!

Denis McKee, LMP

Very thorough and to the point, thank you for the knowledge!

Sherean Rogouski, LMP

Was easy to understand information that was given.

Mary McCoy, LMT

Great overview course. Informative.

Sadie Pauline Dunne, LMT, NCBTMB, ABMP

Informative and beneficial.

Lisa Stabe, LMT, NCBTMB

A good course!!!

Kelli Biggerstaff, LMT

Easy and informative way for me to satisfy my ethics CE requirement!

Caroline Street, LMP

Very good material that covers all grounds on the subject. Excellent examples that explained ethical and unethical situations in detail of profession relations between therapist and client.

Cynthia Meldrim, LMT

This class was very good in content and presentation. It gives one “food for thought” in terms of navigating the best course of action and professionalism for massage therapists.

Frances A. Logan Barron, LMT, NCTMB

Always great to be reminded of best practices! Well written content and tests.

Lucy R. Hagan, LMT, NCTMB

This course was very straight-forward and informative!

Jillian DeLucia, LMT

The information was well put together. The examples helped me understand many of the concepts. Good course!

Lavert Newton, LMT, NCTMB

The material is clear, informative and interestingly written. It took a subject that many of us have heard and/or read many times yet it,cleared out the cob webs and brought the subject clearly back to the forefront--in a crystal clear manner.

Bruce A. Lederer, LMT, NCTMB

Great course! Informative even though material was review.

Donna Partenio, LMT

Very easy to read and gave me good ideas for professionalism and client assessment.

Paul McDowell

This was a very insightful and interesting course. It was very easy to read and find the answers. I enjoyed taking it.

Kathryn Aoi Kinn Buser-Waddell, LMT, NCTMB

This course has great information and perfect for meeting the requirements set forth by the board of massage and bodywork. I enjoy and perfer to take classes in person, but this year I did not have the time. I am sure I will do this again. I will be back to Integrative Healthcare.

Carrie Clouse, LMT, NCTMB

I appreciate how accessible your website is. Your prices are better than other websites. I like having paper/pamphlets to work with rather than just the computer option.

Siobhan M. Kennedy, LMT, NCTMB

I love this course. Without a doubt, every massage therapist needs it. Even though I know most of the material, it does a world of good to go over it again. Thank you for providing this!

Jeff Wooten, LMT

Thank you for providing such a valuable course! I believe Ethics is one of the most important subjects we can master.

Mary Wire, LMT

Great refresher course in ethical professional conduct for Massage Therapists!

Kristen Perron, LMT, BCTMB

Covered many aspects of the client/therapist relationship well and is a good reminder to keep the client's perspective in mind. Course explains clearly why a code of ethics and professional conduct are critical. Especially good to remind therapists that their own boundaries are of paramount importance.

Bonnie Britton, LMT, NCTMB

Very clear, concise presentation, well written.

Marcia McGetrick-West, CMT, NCTMB

Good, concise review of what we as licensed massage therapists should already adhere to in our practices.

Andrea L. McCann, LMT, NCTMB

Presentation was clear and easy to access and a good reminder of how to be clear with clients. Thanks!

Gail M. Hutchinson, LMT, NCTMB

I was relieved to see that dual relationships are not necessarily considered unprofessional. I live in a small town and cannot help but have these kinds of relationships in my practice. I'm glad to be able to have the course materials to refer to when I might be moving into uncomfortable territory. Thank you!

Laura Manges, LMT

Material was presented clearly and kept your attention. Important information for therapist.

Lorena Sue Boyce

The discussion of dual relationships in this course was thoughtful and applicable to modern life -- especially for those of us in small communities where everyone knows everyone on many different levels and dual relationships are an unavoidable way of life. The discussion of conflicts of interest was also especially thoughtful.

Jackie Howell, CMT, BCTMB

Excellent information and course. Plan to use this site again for my next renewal.

Linda Mokos, LMT

I have been a student of the Institute for many years and continue to enjoy the huge selection of courses offered! This course was a great refresher of how one need conduct oneself in their respective practice and I really enjoyed it! Super course!

Deborah Ensell, LMT, BCTMB

A great refresher on the topic that provided several new valuable insights. Thank you!

Tatsiana McGee, LMT

Great information and testing!

Lucy R. Hagan, LMT, BCTMB

The course was thorough and provides good knowledge on Ethics and Professionalism!

Keiley Shimada, LMT

Great and very well developed.

Alan Ritz, LMT, BCTMB

I had a little glitch in the administration of this course but I called Customer Service on Monday morning and the representative helped me out in no time. I was able to access this course and take the test online. I would highly recommend this course for the Ethics requirement.

Shirley Williams, LMT, BCTMB

Very clearly written, easy to understand Thanks

Maria Murphy, RMT

Great course! A+++

Richard Seguin III, LMBT

A great refresher in Ethics, thank you!

Jennifer Erickson, LMBT, BCTMB

Your course is not overly "wordy". Thank you for giving lots of great information, while being concise and to the point.

Debra Joy Nelson, LMT, BCTMB

Such a quick, specific and easy to follow class. Highly recommend it.

Teresa Jones, LMT

The course material was very interesting and the website is very user friendly.

Tiara Dorsey, LMT

Since I have to have Ethics hours each renewal cycle, I appreciate how well written and engaging this course was.

Nancy Webb, LMT, BCTMB

I found this course a valuable guide to complex issues, and conduct as a professional.

Deborah Haney, LMP

User Friendly. I found ease in studying the material and taking the test. Couldn't ask for an easier approach to gaining a CE.

Sean Hart, LMT

Perhaps the most comprehensive Ethics course I've taken since becoming a massage therapist. Thanks!

Penney J. Marshall-Parker, LMBT

Excellent ethics class.

Lynn Browne, LMT, BCTMB

I appreciate the comprehensive nature of the ethics courses. Very clearly written and easy to understand. Highly recommend!!

June Luff, LMT, BCTMB

Best online course program I have taken. Very satisfied!

Valerie Norris, LMT

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Learning Objectives

  1. Identify an example of at least 6 parts of the NCBTMB Standard I
  2. Identify an example of each of the 9 parts of the NCBTMB Standard V
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Sample Text

"True assessment involves both art and science. The science part involves applying your rational, structured knowledge about each client's anatomy, physiology and pathology to the work at hand. It requires you to know how each therapeutic action or technique you use effects the client so that you can safely and effectively address his/her goals for the session. The art part involves applying your intuitive, artistic and creative abilities to synthesize the rational knowledge into a graceful, nurturing and effective experience for your client and yourself. Each school and indeed each teacher has his or her own style of assessment based on personal philosophies, previous training and experience. However, the core components of an assessment are:

  • client goal
  • health history
  • observation
  • palpation

Assessment uses these components over and over again." (Professional Conduct by Sharon O'Malley and Lee Picciuto, 2010, p. 17)

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Sample Test Question

The client's goal, health history, observation and palpation are the four core components of a(n) _____________________.

  1. diagnosis
  2. indication
  3. assessment
  4. therapeutic action
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