Communication, Documentation, Insurance Billing & Ethics Package

18 Hour CE Course

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Description

Total CE Hours: 18 CE Hours in Ethics including NCBTMB Standard V, Roles and Boundaries

This package contains 3 courses. Take each course when it's convenient for you. Use the CE Hours in 2 different renewal periods OR in all in the same renewal. Note: Extra ethics hours may be used to meet NCBTMB General CE Hour requirements.

Description: Based on the third edition of Hands Heal, by Diana Thompson, this package of 3 courses examines the “how and why” of massage and bodywork communication, documentation, insurance billing and ethics, including crucial information on HIPAA regulations. Learn how to refine your documentation and communication skills; improve your ability to bill for third party reimbursement, and reduce your risk of ethical problems. The textbook’s innovative and reader-friendly content includes case studies, sample forms and abbreviations related to energy work, on-site massage, relaxation, spa and massage therapies. Materials include a CD with sample documentation forms to use in practice. This is an essential reference for your professional library. The 3 courses in this package are:

Communication and Ethics: 6 CE Hours in Ethics NCBTMB Standard I: Professionalism

Documentation and Ethics: 5 CE Hours in Ethics NCBTMB Standard I: Professionalism and 1 CE Hour in Standard V: Roles and Boundaries

Insurance Billing and Ethics: 4 CE Hours in Ethics NCBTMB Standard IV: Business Ethics and 2 CE Hours in Standard V: Roles and Boundaries

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Enrollment Options

Enroll Risk-Free! Examine our courses for up to 90 days and if you're not 100% satisfied by the quality or our service, your full tuition cost will be cheerfully refunded. Learn more about our guarantee.

Choose an enrollment type:
Text Materials Shipped and Tests Online Contents: Text shipped to you. Online multiple-choice tests. $215
OR
Materials and Test Shipped to You Contents: Text and workbooks with multiple-choice tests shipped to you. $215
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Content Outline

Communication and the Therapeutic Relationship
2 hours
Communication with the Health Care Team
1 hour
Communication with the Legal Team
2 hours
Why Document?
1 hour
Documentation: Intake Forms
1.5 hours
Documentation: SOAP Forms
1.5 hours
Wellness Charting: Energy Work, Relaxation Therapies, Event, On-Site and Spa Venues 1.5 hours
Insurance Billing
3 hours
Ethics 2 hours
Total of 3 Open-Book Tests and Course Evaluations
2.5 hours
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Learning Objectives

  • Identify examples of appropriate interpersonal skills in the therapeutic relationship.
  • List the essential elements in interviewing clients using the team therapy model.
  • Identify the essential elements in communicating with the health-care team.
  • Describe the core concepts for professionally communicating with a client’s attorney.
  • Identify examples of professional communication with a liability insurance company attorney.
  • Describe why documentation is essential in establishing and maintaining clear professional roles and boundaries.
  • Compare and contrast appropriate intake form documentation for wellness care and curative care.
  • List the essential elements in establishing fees and policies and using health reports and pain questionnaires.
  • Describe how to successfully complete injury information forms.
  • List the essential elements of initial notes, subsequent notes, progress notes and discharge notes.
  • Define core elements of successful wellness charting, including energy work, event therapy, on-site massage and spa and salon sessions.
  • Define each of the following types of insurance: personal injury, workers’ comp and private health.
  • List the key guidelines for insurance documentation and billing.
  • Identify strategies for managing reimbursement challenges and appealing claims denials.
  • List the essential elements in implementing the HIPAA regulations.
  • Describe examples of appropriately resolving ethical dilemmas in billing and documentation practices, treatment practices and relationships in the health-care team.
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Sample Text

"Most insurance carriers require a diagnosis to remiburse for services, regardless of your ability to diagnose. If diagnosing is not within your scope of practice, simply transfer the diagnosis from the prescription to the HCFA 1500. Filling in the diagnosis code (ICD-9) on an HCFA 1500 form will not be constructed as acting outside your scope of practice, as long as a referring HCP provided the codes for you and the prescription is on file...." from Hands Heal: Communication, Documentation and Insurance Billing for Massage Therapists, 3rd. ed. (2005) by Diana Thompson, page 197

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Sample Test Question

When filing an insurance claim, the Health Care Financing Administration (HCFA) form asks for the client's diagnosis. Since medical diagnosing is NOT within a manual therapist’s practice, simply

    a.  send the form to the attending physician and medical team
    b.  transfer the diagnosis from the prescription to the form
    c.  send the form to the patient’s attorney or legal team
    d.  highlight the pre- and post-treatment assessments
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